Plug-In Review 9

HubSport

What does it do? HubSpot’s official WordPress plugin allows you to add forms, popups, and live chat to your website and integrate with the best WordPress CRM.

Details:  HubSpot enables you to grow your business better. It helps turn visitors into leads, nurture them into customers, and measure your business growth.

With HubSpot’s free plugin you can easily:

  • Engage visitors with live chat and chatbots, and convert leads with forms & popups.
  • Build beautiful, responsive email newsletters inside WordPress, and nurture your leads with marketing automation campaigns.
  • Manage your entire contact database with HubSpot’s free CRM, and group contacts together with the built-in list builder.
  • Measure your business growth in real-time with easy-to-understand analytics dashboards.

 

 

 

Positive Reviws:

“Supportive” 

Prompt and tech savvy support! Always nice to know we’re speaking the same language instead of going through support tiers. Thanks again for the quick fix guys!

 

“Serves its purpose and great support” 

As a startup company we use HubSpot since very recently and we are delighted with its features. It is making our soon to launch new WordPress-Woocommerce website the HUB for communication and sales. And we appreciate very much their support! 

Negative Reviews: 

“No WP user identification” 

Doesn’t identify logged in WP users by default in chat or analytics. You need a bunch of additional code to get this to work. This is a basic function that zendesk & tawk.to do out of the box with their WP plugins.

“Too big, too slow, won’t deactivate”

I think the title says it all, not worth it.

Tried to deactivate on my site, got a popup asking “why?” and no matter what option I chose, the page refreshed and nothing happened. Tried to contact support and they told me to clear my cookies, which of course made me leave the live chat, then they refused to reconnect me, I got a message saying “no one is in the office now” like 2 minutes later at 2 in the afternoon.

I just want this plugin off my site already!

 

I like this plug-in it has many features that will be useful once I start to regularly use my site.